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Help Center

FAQs

FAQs

Frequently asked questions and answers to TrekkSoft

Anonymization of guest data

I need help with TrekkSoft. Who do I reach out to?

Glossary of Terms

Reports FAQ

How do I get my activities bookable on Fjord Norway's page?

Bookings, payments and refunds

How to issue a Partial refund to customers

Where can I find the Activity ID?

Refunds FAQs

Schedules and Prices

How to change the start date and time for an activity that has confirmed bookings?

Schedules: Why fill out the Special Tagline?

Payment gateway

What is a payment service provider (PSP)?

What is the difference between TrekkSoft and other online payment solutions?

Account and subscriptions

How do I cancel my TrekkSoft subscription?

Website Builder

How can I switch to another design or theme?

How to embed Google Maps API key?

POS/mPOS

Frequently Asked Questions POS and mPOS Webinar

Email - Template/Reminders

How to setup Pre/Post Trip reminders.