FAQs

Anonymization of guest data

According to GDPR (General Data Privacy Regulation) each data processor needs to offer the option to delete/erase personal data on request.

If your customers reach out to you and ask to delete their data, you should make sure this is guaranteed within all your used systems, including TrekkSoft.

You can anonymize guest data by going to "Guests and Buyers" section under Bookings. 

anonymize data-1

You can anonymize one particular guest/ buyer via search field and use the action "anonymize".

Or if you need to anonymize several guests/buyers, you can do that in bulk, by using the checkboxes at the left side to select and use the anonymize button on top right of the page. 

This guest data gets anonymized in Guest details, basket details and reports. 

 

We support automated anonymization of the following data fields: 

  • First and Last name
  • Email
  • Gender