- Help Center
- Sell
- Booking Tools
-
Getting Started
-
Sell
-
Manage
-
Grow
-
FAQs
-
Documentación en Español
- Add-ons
- Integración avanzada de Facebook
- Hacer rebooking, cancelar y reembolsar reservas
- Visualización de los Detalles en la Canasta y Ajustando el Balance de las Cuentas
- Consiga toda la información sobre sus clientes con los Campos personalizados
- Gestiona tus agentes
- Colores, Fuentes, Logos y Temas
- Customiza tus emails
- Customiza tus Términos y condiciones
- Customiza tus mensajes de texto
- Integración básica de Facebook
- Reglas de Programación - Vale
- Crear páginas
- Orden de Páginas y Navegación del Menú
- Crear actividades
- Customiza tus entradas en PDF
- Genera un botón de reserva para tu página web oficial
- TrekkConnect (ExperienceBank)
- Visualizar y Gestionar su Programación de Actividades
- Agregar Categorías de Precios
- Usa tu propio dominio con TrekkSoft
- Códigos de descuento y tarjetas regalo
- Crear Reglas para Programas
- Artículos de tienda
-
Deutsche Dokumentation
- Expedia Integration
- Checkout, Steuern und Gebühren
- Rückerstattungen und Gutschriften an Kunden
- Ertrags-Management
- Informationen von Ihren Gästen abrufen - Benutzerdefinierte Felder
- Farben, Schriftarten, Logos und Designs
- Aktivitäten erstellen
- Aktivitäten-Add-Ons
- Rabattcodes und Geschenkkarten
- Passen Sie Ihre SMS an
- Aktivitätenkategorien
- Konfigurieren Sie PDF-Tickets
- Mit der Musement-Plattform verbinden
- Konfigurieren Sie Emails
- Zahlungslinks
- Seitenreihenfolge und Navigationsmenü
- Konfigurieren Sie Ihre AGB
- Preise zu Touren und Aktivitäten hinzufügen
- Zeitpläne erstellen
- Auszahlungsmethoden
- Partnerschaften und Reselling
- Agenten
- Anfragen und Private Touren erstellen
- Anzeigen und Verwalten von Zeitplänen
- Zeitpläne für Verleih
- Detailansicht Warenkorb / Kontoguthaben
- TrekkConnect
- Anzahlungen
- "Jetzt buchen!" Buttons für externe Website erstellen
- Shop-Artikel
- Kalender Synchronisation Für Google Kalender und andere
-
Documentazione in Italiano
- Connetti a Esperienze TripAdvisor (precedentemente noto come Viator)
- Crea tu perfil
- Personalizza i tuoi termini e condizioni
- Commissioni per Agenti e Partner e Tassi netti
- Partnership e rivendita
- Campi personalizzati
- Creare regole di programma
- Categoria di prezzo esclusiva/privata
- Sincronizzazione calendario per Google Calendar e altri
- Gestione del rendimento
- Gestisci le disponibilità di posti in base alle risorse di inventario
- Crea una Pagina
- Attività
- Dettagli carrello - Link di pagamento
- Creare richieste e tour privati/personalizzati
- Colori, Caratteri, Logo e Temi
- Menù di navigazione
- Aggiungere categorie di prezzo
- Voucher
- Acquista articoli ed estensioni attività
- Cancellare e rimborsare un cliente
- Creare Attività
- Funzionalità notifica SMS
- Visualizzare e gestire i tuoi programmi di attività
- Musement & TrekkSoft
- Noleggio
- Agenti e diritti utente
- Codici sconto e Buoni regalo
- Personalizza i tuoi biglietti PDF
- L’integrazione di Expedia
-
Product updates
POS Desk: Overview & How to make a booking
The Point Of Sale or POS desk is another booking platform created to help you and your agents take bookings in an easier, simpler way. This POS Desk can be accessed via a web browser and was designed for both the laptop and tablet.
Get the full introduction to the POS Desk here >>
Take a booking with the POS Desk
STEP 1: Select a product
You can select an activity from Activity, a departure from Availabilities or a shop item from Shop Items.
From the Availabilities section, pick departure time for the activity, or select a voucher.

For Shop Items, select the number of items you would like to add to your cart.

For Activities, first, select the activity you would like to book, then select the departure time that best suits your guest.

STEP 2: Add items to your cart
After finding your activity, voucher or shop item, select the number of guests or items you would like to add to the cart by clicking on the `+` or typing in the number.

You can also add Add-ons to your bookings. For Guest-Bound Add-ons, select the Guest then select "Add add-ons". For Single Item Add-ons, specify the number of items you want to add to the basket.

When you're happy with your selection, click on Checkout in the bottom left.
STEP 3: Add booking details
At Checkout, you'll have an overview of everything you've added to your cart. Take this opportunity to go through the booking and modify anything if needed. You can add guest details, change agent, add a voucher code or package discount, or change the buying user.
When you're done, click on Pay in the bottom right.

STEP 4: Select payment method
To get going, select one of three options:
- Reservation (No payment made at the time of booking)
- Pay online (Payment made via the POS Desk with a credit card, only available via TrekkPay)
- Book as paid (Payment made in cash)
Once the reservation or payment is complete, the booking will be confirmed and a new basket will be created.
Note: Keep in mind that the payment methods available to the agent depend on the user permission you've set for the agent.

You will then be redirected to the newly created basket.

Note: Agent Permissions are taken into account when using the POS desk. This means that if one of your agents is Isolated, for example, she/he won't be able to see other agent bookings, won't have access to the Guest Manifest, book custom trips, cancel guests, rebook guests and so on.
Learn about Users and Permissions here >>