Download our new mobile App (mPOS) from the App Store or Google Play and benefit from several new functionalities.
You can download the new TrekkSoft App in addition to the existing App. You'll see that they both have different icons.
New App (mPOS):
Here is what we'll cover in this article:
- What’s new about the mPOS?
- Features coming soon
- Give us your feedback
What’s new about the mPOS?
Better user experience
We added a couple of things that improve the overall user experience:
- Easy navigation
Easily navigate between the upper menu (Availabilities, Shop Items, Activities, Bookings, Checkout) and the menu in each section by swiping to the right side. Use also the filter options to limit your search to specific selections.
- Aligned to the Point of Sale-Desk
The mPOS is more aligned to our existing Point of Sale Desk (POS) in terms of design and functionalities. This gives us the advantage to release new features for the Point of Sale and shortly afterward as well for the mPOS.
We added pictures for activities, shop items, and add-ons to illustrate In the booking part you an easy search for basket ID, user details, or activity title
- Fewer clicks
Instead of opening every action in a new window, the mPOS is now using more dropdown menus so you stay on the same page to click a certain action (e.g. adding guests). Only for more complex actions, e.g. adding add-ons, we open a new window.
Shop items & Rentals
Booking of shop items as well as rental schedules is now available in the mPOS. This means you and your team can book a bigger variety of items and also upsell customers on-site not only with additional add-ons, but also shop items - everything in one cart - booked in a few steps.
Rebook items and guests
In the mPOS, you can now easily rebook booking items as well as single guests. A huge time saver is that, if you have a booking with 2 adults and 2 children, you don’t have to rebook those per price category, you can simply just rebook the whole basket and it will take over the specific price categories for the new date.
Custom Price Category
In the new mPOS, you have the option to add a new custom price category for a certain availability.
Guest manifest access
Simply click on an active (blue) icon in the availability to access the guest manifest. You can also access the guest manifest from the booking itself.
Check-in and check-out guests
Easily check-in and check-out booked guests directly in the guest manifest.
You can check-in guests faster by using the "Validate Tickets" option. Here you can either scan a QR-code or enter the ticket number manually. As soon as your ticket is validated the guest will be checked in already in the guest manifest.
Available Payment Options
During Checkout, click the Pay button to bring up a popup for payment options. You have the following available options:
- Reserve/Book as Paid - You have two options here to mark the booking. Reserve without payment and take payment later via the payment link or Take cash on the counter and Book as Paid.
- Pay with credit card (Deprecated) - Pay for the booking using the credit card. This option will be deprecated soon as we have already upgraded to HPP.
- Pay now - Pay now with our HPP option which provides more payment options to pay. Get more details on HPP here.
Daily Cash Report
You can use the daily cash report in the mPOS to see how much money your agents, drivers, or guides have taken in cash on a specific day.
Using the mPOS on an iPad
What will be added soon...
Compared to the existing mobile app, the mPOS is not yet offering features like:
- Managing capacities of activities in App
- Edit guest data/ custom field
Those changes will follow as soon as possible and we keep you posted. Keep in mind that all changes/ new features, etc. we’ll do for the POS Desk in the upcoming weeks, will also later be implemented in the mPOS too.
Now, just download the new TrekkSoft App in App Store or Google Play and check it out on your own.
Give us your feedback!
If you've tested out the app and would like to share your feedback with the Product Team, please head on over to this form.
Last Updated [29/07/2021]