An agent is an entity within your account authorized to sell your tours, see how agents work here.
The Agent accounting shows you how many bookings an agent referred to you, how many he actually sold, and what money he took in.
The commission for Agents is calculated based on the value date (trip departure date), so if a trip is sold in January for June then the commission would apply in June, as the guest could be refunded or rebooked before that.
If an agent can take payments for you, then he or she will owe you immediately that money, as this is not calculated based on the departure date but based on the booking date.
Example: If an agent sells in January two tickets, one in January and one in June then the agent gets the commission for the January trip right away but the commission for the June trip in June. The money he took for both trips is owed in January.
By clicking on the Generate report, you'll see a pop-up window that will generate a document with the transactions for an entire month, select the desired month, the format you’d like to get your report in and hit Generate.
When you click on a specific agent (Details button) and see your agent’s overview. You can see the balance for each month where there are bookings.
On the view for a specific month (hit on the Details button of the month you want to analyze) you can see the actual accounting and bookings for this month. On the summary page, you see all the aggregated numbers and how much is owed to whom.
We always show two balances so you can invoice the agent for the money owed to you (if he took payments) and the balance for the agent that he has to invoice to you (if he earned commission).
On the left side, you see the money that was taken in by the agent and is owed to you. On the right side, you see the balance of the agent with all the commission he earned for this month and the balance below.
On top, you have the different tabs that list the actual booking items or baskets so you can explain each number on the summary page. Remember all the guests (Guests tab) show up here if they are booked in a basket that has you this agent set. If the basket is not allocated to this agent then the guests do not show up, even if the agent took the money.
On the Customer Payments tab, you see all the baskets and total payments that went to that agent and what he owes you in full. As our system doesn’t link guests/tickets and payments we cannot deduct the commission from the payment. The basket and payments show up in this list if for at least one payment this agent is set as the treasurer independent what items are in that basket.