The Reporting section in Trekksoft allows you to extract multiple reports
The Sales report shows you the total sales based on the booking date, and it identifies which channels you sold it through. If you’d like to see what the totals are based on, and which guests and bookings were included, you can click on the section List View where you can see all entries and export them to Excel as well.
The Turnover report shows you the total sales based on the value date (the value date is what we call the trip departure date or the date the activity is taking place. So no matter when the customer actually booked, it lists them based on the date they participate in your activity.
The difference between Sales reporting and the Turnover reporting is that the former shows you data based on booking dates while the later show data based on the value date.
With Add-ons we report them based on the value date of a trip and with Shop Items, we take the booking date as there is no way for us to determine what the correct date is.
If you’d like to see how those totals are based on and what guests and bookings were considered you can click on the section List View where you can see all entries and export them to Excel as well.
Update May 2020: We've added more information to the sales and turnover report (list view and download file):
- Besides activity and basket custom fields, you now also see information on guest custom fields (e.g. checked in, created at, ...) and user custom fields.
- Buyer's email address
- Agent commission rate
- User ID
Cash flow report
Cash flow reporting shows you the actual payment flows within a specific time frame. This reporting can be used for you to determine which reseller agent brought in which sales.
So if you sold an Activity for the far future but took a partial down payment today, only show the down payment and not the value of the entire sale would be reflected in the Cash Flow. If you want to know the full Sales amount, you would need to check the Sales report for today or the Turnover report for the value date in the far future.
If you’d like to see how those totals are based on and what payments and refunds were considered you can click on the section List View where you can see all entries and export them to Excel as well.
Find out who and when used each one of your TrekkSoft vouchers that have ever been redeemed.
It shows how your resources are being used: for what activity they were used, for how long; and we calculate, based on the capacity and the occupancy, the occupancy rate:
Ticket scans report
If you use the TrekkSoft mobile app to scan the tickets your customers bring with them to mark them as arrived or make sure they’ve paid, or check anything related to their reservation on sight, you can see in this report what tickets were scanned, by whom and when.