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How to set up the Apple Wallet and Android Passbook integration

    Finding a printer to print your ticket while travelling has always been a hassle. Airlines, Booking.com, Airbnb and other travel industry pioneers solved this problem a long time ago by simply allowing you to store tickets on your mobile device.

     

    The Apple Wallet and Android Passbook are mobile applications that allow users to store coupons, boarding passes, event tickets and even loyalty cards.

     

    With this integration, TrekkSoft users can now provide their customers a seamless digital experience. Allow your guests to add tickets to their Apple Wallet and Android Passbook applications and say goodbye to printing paper tickets.

     

     

     

     

     

     

    In this guide, we'll: 

     

     

     

     

     

     

     

    How does it work?

     

    Guests can access their mobile tickets directly from the email that's sent after they've fully paid for a trip.

     

    The mobile ticket then gets added to their Apple Wallet or Android Passbook to be stored securely.

     

     

     

     

    Each mobile ticket contains the following information:

     

    • Activity name
    • Booking date
    • Date of the trip
    • Guest name
    • Trip barcode 

     

     

     

     

     

     

    Steps to setup 

    STEP 1: Go to Design & Pages > Templates 

     

     

     

     

     

    STEP 2: Enable Wallet/Passbook 

    Click on the Tickets tab, then find Wallet / Passbook row and click on Customize.

     

     

     

     

    Select Enable for emails and then click Save.

    This activates the Wallet/Passbook placeholder that you can add to your email template. 

     

     

     

     

    STEP 3: Add placeholders to your email template

    Go to email templates (Design and Pages > Templates) and click on the pencil icon on the right to edit your Trip Order Finished email.

     

     

     

      

    Add the new {basketItem.wallet} placeholder to the email template and click Save.

     

     

     

     

    Now, a Wallet/Passbook logo will show up on each ticket email you send to guests who can access their mobile tickets and store them on their phones.

     

     

     

     

     

     

     

    How to customize your mobile tickets? 

     

    You can add your logo and adjust the colors of your mobile tickets so it aligns with your brand. Simply go to Design and Pages > Templates > Tickets.

    Scroll down to Wallet / Passbook and click on Customise in the same row.

     

     

     

     Note that this feature is available only to Ultimate and Enterprise customers.