Phishing attempts

If your customers report any phishing attempts (e.g., suspicious emails, booking confirmations, or payment requests), here are the immediate steps we advise:

• Reassure your customer and ask for the original email 
• Logout from your Admin/POS desk and reset your password
• Ideally, reset all user passwords and re-grant access only on demand, following a strict verification process
• Maintain a strict control over who has access to Admin/POS
• Review and limit agents permissions

You can report it to us at support@trekksoft.com so that we can investigate it on our side. 

Note: Please inform us of these cases at your earliest convenience, so we can trace the source of the email from our logs before we potentially lose access to it.