Low-touch marketplaces and online travel agents (OTAs) use our standard API to sync your activities, schedules an price category.
This type of connection is a lot simpler for businesses to enable as your activities, schedules and price categories are mapped by the OTA.
These are the marketplaces that are low-touch:
- Get Local
- Fjord Tours AS
- GET LOCAL
- Gifting Owl
- Aoliday GmbH
- Fjord Norway
Enabling marketplace connections
Before you can enable a connection with the marketplace, make sure you already have a supplier account with that marketplace.
STEP 1: Go to Channel Manager and select Marketplaces
STEP 2: Find the OTA you would like to connect to and click on "Apply".
STEP 3: Accept the "Terms and Conditions and Send an Application".
STEP 4: Share your Client ID and Secret API Key.
Client ID and Secret API Key
You can find that by heading over to Channel Manager > API and Integrations. Then, click on the OTA of your choice in and you'll find your Client ID and API Key.
Activities and price categories shared are the same across all low-touch marketplaces.
To find out which activities you're sharing go to API & Connections > API.
What information do you get from these marketplaces?
The type of guest information you get depends on the marketplace.
- Customer name - Required
- Contact details - Email or phone number depending on the marketplace
- If there's more than one guest booked for the trip, the name of the buying customer will appear with the number of people booked for the trip.
Every basket that comes from a marketplace will include information about which channel the booking came from, as well as the external booking number for that basket.
We do not receive the payment method used by the customer, or the total price paid by your customer.
To calculate sales reports, we use the prices listed on TrekkSoft. To find out how much your customers were actually charged, we would advise you to check your marketplace supplier account.