Make your TripAdvisor reviews work harder for you by collecting and displaying happy reviews on your website. With our TripAdvisor widget, you easily do this.
We offer a number of features including custom CMS elements, a built-in review section on the Activity Details page, as well as an automated post-trip emails that bring your customers directly to your TripAdvisor page to write a review.
In this guide, you'll learn how to:
- Connect your TrekkSoft account to your TripAdvisor profile
- Add TripAdvisor widget to your Activity Details page (for website builder users)
- Add TripAdvisor CSM elements to your website (for website builder users)
- Link TripAdvisor to your post-trip emails
Connect to your TripAdvisor profile
Go to Merchant settings > Apps > TripAdvisor. This will bring you to the TripAdvisor page.
Here, add your TripAdvisor URL or ID and click Save.
Add TripAdvisor widget to your Activity Details page
Once you have connected TripAdvisor, a small widget will appear on the right side of every Activity page.
Add TripAdvisor CMS elements to your Website
To add TripAdvisor elements to your website, first, go to the CMS by going to Design and Pages > Pages.
This will take you to the CMS page.
Next, click on Actions on the right side of the page and select Edit content elements.
In the Page Editor, click on the Add content button and select the TripAdvisor Widget under the Other section.
*NOTE: The above will only work if you do not have a template selected. Please refer back to Create a Page for more information on page layouts.
There are two types of Trip Advisor Widgets
TripAdvisor Details Widget
This element displays a large list of recent reviews from your customers.
TripAdvisor Summary Widget
This element displays a small summary of your ratings.
Link TripAdvisor to your post-trip emails
To remind your customers one last time to review your company, you can add a button to your profile on your post-trip reminder email:
Note: Please have in mind that if an activity is Archived in TrekkSoft, the link to this activity in your emails or TripAdvisor integration won't work. In order to fix it you need to unarchive the affected activity.