TrekkSoft has integrated with TripAdvisor, so you can quickly generate customer reviews and display feedback from your tours to help convert more customers.
We offer a number of features including custom CMS elements, a built in review section on the Tour Details page of your site, as well as an automated post-trip email to bring your customers directly to your TripAdvisor page to write a review.
Setup the Connection to your TripAdvisor Profile
To add your TripAdvisor profile, go to Merchant settings > Apps > TripAdvisor.
This will bring you to the TripAdvisor page.
Next, add your TripAdvisor URL or ID and click Save.
TripAdvisor on the Tours Details Page
Once you have enabled the TripAdvisor App, a small widget will appear on the right side of every tour's detail view.
Add TripAdvisor CMS Elements to your Website
To add TripAdvisor elements to your website, first, go to the CMS by going to Design and Pages > Pages This will take you to the CMS page.
Next, click on the Actions drop down on the right side of the page and select Edit content elements to go to the page editor.
Click on the Add content button and select the TripAdvisor Widget under the Other section.
* Please note: The above will only work if you do not have a template selected. Please refer back to Create a Page for more information on page layouts.
There are two types of Trip Advisor Widgets
TripAdvisor Details Widget
This element displays a large list of recent reviews from your customers.
TripAdvisor Summary Widget
This element displays a small summary of your ratings.
TripAdvisor on your emails
To remind your customers one last time to review your company, you can add a button to your profile on your post-trip reminder email:
Note: Please have in mind that if an activity is Archived in TrekkSoft, the link to this activity in your emails or TripAdvisor integration won't work. In order to fix it you need to unarchive the affected activity.