Discount Codes and Gift Cards are great ways to promote your business and encourage more bookings.
|Discount Codes||Gift Cards|
Discount Codes are only applicable for guests and do not work with Add-ons or Shop Items. The discount is applied as a percentage of the ticket price. You can setup the discount codes to only apply with certain activities, and/or set a maximum number of uses for each discount code.
Gift Cards are a fixed sum of money that is deducted from the total basket. It can be applied to all tickets, Add-ons and Shop Items. Once a gift card is used, its value automatically drops to 0, regardless of the transaction amount. If you would like to give a customer their remaining balance back, you need to create a new gift card with the balance. Only one voucher can be used for each basket.
Now that you're clear on the differences between the two, here are some things we'll cover in this guide:
- Create a Discount Code
- Generate a more than one discount code
- Create Gift Cards
- Import your own discount codes and gift cards
- Tips for agents and resellers
Create a Discount Code
Go to the Promotion > Discount codes and Gift cards section on the left navigation bar of the Admin Desk.
Then click the Add Discount Code button:
This will take you to the New Discount Code page.
First, enter the code that you want the customer to use at the time of purchase, it can be something like AmazingSummer.
Secondly, select the number of times that the code may be used.
Enter the percentage that this discount code should reduce the total order price by.
Last, select which tours you would like this code to be limited to. If you would like this code to apply to all tours, leave all of the checkboxes blank. Click save, and your discount code will now be active.
Generating a more than one discount code
To auto-generate a large number of codes, you can use the Generate feature at the top of the Discount Code page.
The codes generated this way will have a random name established by the system:
You can manage your vouchers by going to the Gift card tab at the top of the Discount Codes and Gift cards page.
Click the "Add Gift card" button to create a new one.
Enter a unique code, and the amount that this code should deduct from the customer's cart, and then click Save. You can also restrict the use of the card for certain activities or shop items.
Import your own discount codes and gift cards
You can also import your own discount codes via a CSV file, by clicking on the Import Discount Codes/Gift cards button on the top of each of the pages. This is particularly handy if you want to sell on Discount websites like Groupon.
Tips for Agents
Each Agents name is also their "Agent Code". When a customer is referred by an Agent and makes a purchase from your website, the customer must use the unique Agent Code/name at the time of purchase in order for that Agent to get credit for the transaction.
TrekkSoft recommends creating a Discount Code that matches the Agent Code of your Agent. This creates an incentive for your customers to use the Agent Code.