TrekkSoft offers a range of bookings tools to help you expand your distribution through multi-channel sales. We have the Channel Manager (or TrekkConnect), the Mobile App, your website's Booking Engine and of course, the POS Desk.
All these tools work together to boost sales online and over-the-counter, and are geared towards improving the efficiency of your overall sales and booking process.
What is a POS Desk?
The Point-of-Sale Desk was created to deliver a great booking and marketing tool for your sales team, travel partners and resellers. The POS desk is easy to use, allowing your resellers to use it without any training.
Get real-time updates on your latest availabilities, upsell customers with add-ons and take partial or full payments in-person. During a tour, pull up details on upcoming bookings and get all the information you need about your guests.
You can also use the POS Desk on a tablet or laptop as an activity booklet to display trip information like your tour itinerary, maps and pictures of your tours.
Increase bookings and speed up your sales processes with a sales tool that assists your agents and resellers from start to finish.
Who is the POS Desk designed for?
Our Product team imagined the POS Desk to be used by hotel concierges or hotel receptionists who usually recommend "things to do" to their guests. This was a great opportunity to resell local tours and activities so why not create a tool to facilitate this process?
Over time, we've seen different companies use the POS Desk is a range of scenarios that we didn't anticipate--and that's awesome!
Some companies have used it as a self-serve kiosk where customers could just browse through the activities on their own without having to wait in a queue to speak to a sales agent.
Use the POS Desk at any point-of-sale to deliver a great experience from the very beginning.
NOTE: The previous version of the POS Desk will be discontinued at the end of May 2019.