How to set up the Apple Wallet and Android Passbook integration

What is TrekkSoft's integration with Apple Wallet and Android Passbook all about? 

Finding a printer to print your ticket while travelling has always been a hassle. Airlines,, Airbnb and other travel industry pioneers solved this problem a long time ago by simply allowing you to store tickets on your mobile device. 

The Apple Wallet and Android Passbook are mobile applications that allow users to store coupons, boarding passes, event tickets and even loyalty cards.

With this TrekkSoft integration, TrekkSoft users can now provide a seamless digital experience to their customers. Allow your guests to add tickets to their Apple Wallet and Android Passbook applications and say goodbye to printing out paper tickets. 



How does it work?

Your guests can access their mobile tickets directly from the ticket email that's sent out after they've fully paid for their trip. 

The ticket then gets added to their Apple Wallet or Android Passbook to be securely stored. 



Each mobile ticket contains the following information required for validation: 

  • Activity name
  • Booking date
  • Date of the trip
  • Guest name
  • Trip barcode 


How to set it up?

It will only take you one minute to configure this feature.

1. Go to Design & Pages > Templates 



2. Go to Tickets tab, find Wallet / Passbook row and click on Customize button 



3. Select Enable for mobile and then click Save. This activates the Wallet/Passbook placeholder that you can add to your ticket email template.



4. Now the last thing you have to do is to go to email templates (Design and Pages > Templates) and edit Trip Order Finished email. 



5. Add the new {basketItem.wallet} placeholder to the email template and click Save.



6. Now, a Wallet/Passbook logo will show up on each ticket email you send to guests for them to access their mobile tickets and store them on their phones.  



How to customise your mobile tickets? 

Do you want to apply your brand design on mobile tickets for your guests? This is now possible with TrekkSoft Wallet / Passbook Integration. Select the logo of your choice, define the colours and you are good to go. You can do all of that under Settings -> Apps -> Wallet / Passbook.


Please note this feature is restricted for Enterprise customers only. 


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