Create Private/Custom Trips

You can create private/custom trips for your guest as per their requirements apart from the regular trip schedules.

Here's an overview of what we cover in this article:

1. Overview
2. Create custom booking
3. Video tutorial on creating custom booking

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Overview

A Private/Custom booking can be created for trips that are not bound to a set schedule, or if you would like to create a personalized booking for your guests. You could create custom tours for guests and tailor them to suit your customers; or you accept Activity Inquiries where customers can request a date for the trip, outside your pre-assigned schedule.

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Create Custom Booking

To allow your team to create Private/Custom bookings, first, edit user permissions to allow your staff or resellers to make custom bookings.

Enable your agent to sell custom tours

To enable the custom trip feature for yourself and other users, follow the steps below :

1. In your TrekkSoft Backoffice, navigate to Promotion > Agents & Resellers.
2. Search for the agent you want to edit.
3. Next, click Edit.
4. Under Pricing section, check “Offer Custom Trips” permission. 
5. Finally, click Save.

Create a custom booking

Once the permission is enabled, follow the steps below to create a Custom/Private Booking:

1. Go to the Dashboard from the left menu.

2. Click on the Create custom booking option by clicking on the down arrow next to the desired activity schedule. This will redirect you to the POS Desk:

    

3. Select custom booking type: You’ll have the choice of a Voucher or Attraction/Trip. A Voucher is not tied to a date or time and is not limited by resources either. An Attraction/Trip, on the other hand, is bound by a fixed date and has limited capacity:

4. After selecting the type of booking, fill out the trip Start date, Start time, Duration and click Continue.

5. Add price and slots: Add the custom price and the number of slots you would like to to book

6. Next, click Check out..

   
   

7. Add guest details: Add details of the guest added to the trip and make sure to click Save.

8. Add buyer details: Add buyer details and other details such as Agent, Voucher code (if any) etc. Next, click Pay.

9. Select payment method: Lastly, you can either register the booking as Paid or as a Reservation.

Generate payment link for buyers

If the booking is registered as a reservation, a unique payment link can be generated that directs your customer to the payment page:

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Video Tutorial on creating custom booking

Watch the video tutorial showing the step by step instruction on how to create a custom booking for your guest via Admin Desk: